Refund policy

1. No refunds

All payments are final and are not refunded, in full or in part, for any reason: not for the unused part of a period, not if you stop using the service, not for downtime, data errors or market results, and not for accounts closed for breaking the terms.

Plans are paid in cryptocurrency for one period, without automatic renewal: nothing is ever charged again without a new payment from you. Look at the pricing page and use the free plan before you pay; it shows the same data with a delay.

2. Payment mistakes

Check the amount, the network and the address before you send. A payment of the invoice amount in either of our two networks is matched automatically. If you paid another amount, after the invoice expired or twice, write to support@arbitragegap.com with the transaction hash and your account email: at our discretion we may match the payment to an invoice or add days to your plan. This is not a refund. Coins sent in a network or to an address we do not use may be lost for good.